Last updated: 17 January 2026

This Privacy Policy explains how Next Story Projects collects, uses, stores, and protects personal information across our website, forms, advertising, and communications.

Who we are
Next Story Projects is an Australian property renovation and project business.
We operate online through our website, social media platforms, and digital forms.

Information we collect
We collect personal information when you interact with us online or offline.

This includes information you provide directly, such as:

Name

Email address

Phone number

Property address

Details about your property or renovation goals

Messages submitted through forms, email, or social media

This also includes information collected automatically, such as:

IP address

Device and browser type

Pages viewed

Date and time of visits

Referral source, including social media or advertising platforms

Information collected from third parties
We collect information through third party platforms, including:

Facebook and Instagram lead forms

Advertising platforms such as Meta

Website analytics tools

CRM and automation software

Information collected through these platforms is handled in line with this Privacy Policy.

Why we collect personal information
We collect personal information to:

Respond to enquiries

Provide property renovation and project information

Contact you about services you request

Assess property opportunities

Deliver marketing and advertising communications

Improve our website, offers, and services

Meet legal and regulatory obligations

Marketing and communications
If you submit your details through a form or enquiry, you agree to receive communications from us related to your enquiry.
You are able to opt out of marketing communications at any time using the unsubscribe option or by contacting us directly.

How we store and protect your information
Personal information is stored using secure digital systems.
Access is limited to authorised people only.
Reasonable steps are taken to protect information from misuse, loss, or unauthorised access.

Sharing your information
We do not sell personal information.
Information is shared only when required to:

Operate our business using service providers such as website hosting, CRM systems, or marketing platforms

Deliver requested services

Meet legal or regulatory requirements

Protect legal rights

All service providers are required to handle information responsibly.

Cookies and tracking technologies
Our website uses cookies and tracking tools to analyse traffic and improve performance.
You are able to manage cookie settings through your browser.

Third party links
Our website may link to external websites or platforms.
We are not responsible for the privacy practices of third parties.

Access and correction
You are able to request access to personal information we hold about you.
You are able to request corrections if information is inaccurate or outdated.

To make a request, contact us using the details below.

Changes to this policy
This Privacy Policy is updated as required.
The current version is always available on our website.

Contact details
Next Story Projects
Email: [email protected]